Shipping policy

SHIPPING POLICY – THE JOHNSON SISTERS – HASTINGS

At The Johnson Sisters – hastings, we aim to make the ordering and delivery process as smooth as possible for our customers. Below is important information about how your order is processed and shipped.


PROCESSING TIME

Once an order is placed, it takes 1–3 business days to process.
Orders placed on Fridays or weekends may take slightly longer to process.

After processing, orders are dispatched and the average delivery time is 8–12 business days within Australia.


PLACING AN ORDER

Browse our products and add the desired items to your cart.
Check that you have selected the correct variants.
Proceed to checkout and enter the correct shipping information.
Review your shipping details on the “Shipping” page.
Click “Proceed to Payment” and select your preferred payment method. All payment options are SSL encrypted for a secure checkout.

Accepted payment methods: Credit Card - Mastercard, Visa or other available payment options.

Complete your order and follow any instructions on the selected payment page.

If you encounter any issues, you can always contact us at:
📧 info@thejohnsonsisters-hastings.com


SHIPPING COSTS

All orders ship for free within New Zealand 
No minimum order required


SHIPPING & DELIVERY

We assemble and process orders as quickly as possible.
Orders are dispatched promptly once processed.
Delivery times may vary depending on location, courier, and unforeseen delays.

To check if your order has been dispatched or to request urgent shipping, please contact our customer service team. We are happy to advise on the best solution for your order.


CONTACT

For questions regarding shipping, please contact us:
📧 info@thejohnsonsisters-hastings.com
📍 Hastings, New Zealand