Privacy policy
PRIVACY POLICY – THE JOHNSON SISTERS – HASTINGS
The Bowen Sisters – Bright operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Bowen Sisters – Bright is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information:
• Contact details including your name, address, billing address, shipping address, phone number, and email address
• Financial information including credit card, debit card, and payment details
• Account information including your username, password, preferences, and settings
• Transaction information including purchases, returns, exchanges, and order history
• Communications with us including customer support inquiries
• Device information including IP address, browser, and device data
• Usage information including how you interact with our website
PERSONAL INFORMATION SOURCES
We may collect personal information from:
• Directly from you
• Automatically through our website (cookies and similar technologies)
• From service providers
• From partners or third parties
HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information to:
• Provide, improve, and personalize our services
• Process orders, payments, shipping, and returns
• Send updates about your account or orders
• Provide customer support
• Send marketing and promotional communications
• Prevent fraud and ensure security
• Comply with legal obligations
HOW WE DISCLOSE PERSONAL INFORMATION
We may share your information with:
• Shopify and service providers (payments, hosting, shipping, etc.)
• Marketing partners
• Legal authorities if required
• Affiliates or in case of business transfers
RELATIONSHIP WITH SHOPIFY
Our store is hosted on Shopify. Shopify may process your personal data to provide and improve the Services. For more information, please refer to Shopify’s privacy policy.
THIRD PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
CHILDREN’S DATA
Our services are not intended for children, and we do not knowingly collect data from minors.
SECURITY AND RETENTION
We take reasonable measures to protect your information, but cannot guarantee absolute security. Data is retained only as long as necessary.
YOUR RIGHTS
Depending on your location, you may have the right to:
• Access your data
• Request deletion
• Correct inaccurate data
• Request data transfer
• Opt out of marketing
COMPLAINTS
If you have concerns about how we handle your data, please contact us.
INTERNATIONAL TRANSFERS
Your data may be processed outside your country, including in Australia.
CHANGES TO THIS PRIVACY POLICY
We may update this policy from time to time.
CONTACT
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
📧 info@thejohnsonsisters -hastings.com
📍 Hastings, Australia